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The British love of queuing: fact or fiction?

04
Jul
manual call forward queuing

Crowds at this year’s Wimbledon have once again highlighted the so-called British love of queuing. In an in-depth article, the BBC has delved a little deeper into the stereotype, with academic experts looking through the history books to establish where this longstanding love affair actually began.

You can find the full article here.

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About Tensator Group

Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.

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