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Tensator Blog
11
Oct
The Value of a Positive Customer Journey in Q4
Between January 1st and September 30th, crowds and are normally manageable by your store staff. Customer journey management is easy even with the occasional peak, like Valentine’s Day or the weekend after a national holiday. These spikes in visitor traffic are normally expected and usually there are measures in place to handle the temporary increase. […]
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About Tensator Group
Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.
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