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Tensator Blog
26
Jan
How Can Airport Technology Help Your Queues?
Airport technology could be the key to tackling the long queues in peak seasons. As the aviation industry prepares for 2023, the causes of the long airport queues seen last summer should be looked at. Across the world, airports and airlines struggled to handle the bounce-back in passenger numbers due to insufficient staff numbers. Unfortunately, […]
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24
Apr
Queue management in action: which industries can benefit the most?
Physical queues will spring up anywhere that users come in person to buy a product or take advantage of a service, whether that’s a retail store or a transit hub. For managers, this raises a number of issues, from customer safety to efficient use of space. A queue doesn’t have to be long for you […]
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08
Dec
How to create a profitable queue management system
British retailers are losing out on over £1 billion a year because of long queues at the checkout, according to research by mobile operator EE. An option to reduce queues and in-turn increase revenue is to deploy a profitable queue management system. Customers waiting in a queue are in a unique state as they are […]
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15
Apr
Transport for London Cutting Queues with Tensator Group
Transport safety specialist Tensator Group has been appointed by Transport for London (TfL) to help improve passenger flow across its network, with a number of new installations at its Travel Information Centres (TICs). Electronic Call Forwarding systems (ECFs) and Tensabarrier® retractable barriers have been installed to help renovate the network’s visitor help points at King’s […]
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About Tensator Group
Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.
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