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Tensator Blog
24
Apr
Queue management in action: which industries can benefit the most?
Physical queues will spring up anywhere that users come in person to buy a product or take advantage of a service, whether that’s a retail store or a transit hub. For managers, this raises a number of issues, from customer safety to efficient use of space. A queue doesn’t have to be long for you […]
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14
Nov
Keep Customers Safe when Queuing Over Black Friday
Retailers around the globe will be preparing for the start of their busiest shopping period, kicking off on Black Friday, which this year falls on 23 November 2018. A day synonymous with huge queues, retailers will be using this time to assess their plan to manage queuing over Black Friday. What is Black Friday? The […]
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24
Nov
How to improve accessibility within a store
For customers with disabilities that limit their mobility, navigating retail environments can be a challenge. What should be a smooth, stress-free experience is often causing unwanted anxiety, which can turn disabled shoppers away. There are solutions to improve retail queue management that stores can use to make sure accessibility is a priority. Today, the “purple pound” […]
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01
May
Shoplifting Costs Retailers $37 Billion Annually – Automated Gates are an Affordable Deterrent
A recent Miami Herald story headlines how officials were able to bust a $15 million retail theft ring – arresting 23 people who appeared to be ordinary shoplifters trolling pharmacies and supermarkets day after day “swiping pricey diabetes strips, pain killers and heartburn medication” in what turned out to be a major organized crime racket. […]
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25
Jul
Tensator Supports World’s Largest Charity Hospital Ship
Leading queue management solutions provider, Tensator, has donated access control products to the international charity Mercy Ships which offers free medical care and humanitarian aid to some of the world’s poorest people. Tensator, world leader of queue management solutions, produces a large range of crowd control, access control solutions, in-queue merchandising, electronic call forward, media […]
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26
Jul
Introducing Tensator’s Access Control Solutions
Tensator has recently launched a range of Access Control Solutions perfect for demarcating entrance and exit routes, and condoning off non-access areas in retail environments, leisure centres and corporate buildings. The cost-effective portfolio consists of a range of intelligent Access Gates; from Automatic Gates to Mechanical Gates and a sleek and sturdy Fixed Rail System, […]
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About Tensator Group
Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.
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