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Tensator Blog
20
Dec
5 Ways to Improve Retail Holiday Shopping Experiences
Holiday shopping is in full swing, and there’s less than a month left of Q4. The busiest time of the year for retail is upon us and this period can really make or break a year. A good sales performance here can potentially rescue a poor beginning to the year. Alternatively, not meeting sales expectations […]
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15
Nov
How To Improve An In-Store Customer Experience
Post-pandemic, the customer experience underwent a seismic transformation. From regular in-store shopping to online ordering, consumers entered a more digital world. Now the restrictions are lifted, the retail, hospitality, and event industries can expect their first proper holiday season in years. Customers and visitors are returning to brick-and-mortar shops and venues. Luckily, the world has […]
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30
Aug
Ultimate Guide to queuing barriers 2022
Estimated reading time: 8 minutes Welcome to our ultimate guide on queuing barriers, designed to help you find the right barrier for your company or organisation. Inventors of the original retractable queue barriers At Tensator, we are the inventors of the original retractable barrier. Our barrier systems allow you to enhance your space with one […]
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04
Jul
7 COSTLY PROBLEMS YOU’LL FACE AFTER PURCHASING CHEAP QUEUE BARRIERS
Estimated reading time: 11 minutes Buying cheap queue barriers always seems like a good idea at the time. After all, it’s just a queuing barrier, why would you want to spend any more money than you have to? Well… The snags you hit after you buy cheap queue barrier systems or retractable queue barriers lead […]
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14
Dec
7 COVID-19 QUEUE SOLUTIONS THAT WILL KEEP YOUR CUSTOMERS SAFE
COVID-19 has wreaked havoc with your customers’ confidence. A PWC UK survey conducted in November 2020 showed that consumer confidence had fallen to -10 on their index – a huge fall of 13 points, compared to December 2019’s +3 index score. In this post, we’re going to run through 7 top COVID-19 queue solutions/social distancing […]
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22
May
3 Top tips for queue management best practice
Having a good queue management system in place can not only improve customer satisfaction levels but also reduce wait times. How do you handle long lines of customers? Here are our top tips for queue management best practices. 1. Plan according to your needs The right system for you will depend on your particular requirements […]
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01
Oct
It’s not too late to use Café Banners and bring the inside out
The last few weeks has seen the British Public sunning themselves while sat outside cafés and bars, soaking up the late September sun. Tensator’s range of café banners are an ideal solution to cordon off smoking areas and demarcate outside seating, and can enable your venue to benefit from the warm autumn sun too.The range […]
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16
Apr
Increase summer trading with café banner solutions
With the potential of a beautiful summer after all the cold and snow we’ve experienced, portable café banners can enable businesses to create additional space with minimal disruption in order to take advantage of the outdoor customer trade. Such systems are ideal for the growing urban trend of continental café culture, as well as holding […]
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About Tensator Group
Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.
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