Read Our Latest Blogs & News

Dec

Tensator and Riverside Strengthen Queue-Management Offering

Tensator and The Riverside Company have completed the acquisition of Portuguese-based customer journey management specialist, Newvision. Newvision offers a range of products including dispersed queue management systems, self-service and multimedia information kiosks, and digital displays. Newvision develops integrated products through five product lines that provide virtual queue management, people counting, self-service, multimedia kiosks and corporate […]

Dec

First Virtual Assistants at German Airport to Make Passengers’ Journey Easier

Condor has become the first airline in the world to benefit from the latest high-tech audio-visual technology, the Virtual Assistant. The life-like announcer was pioneered and installed by queue management specialist Tensator and will now greet the airline’s passengers at its Frankfurt Airport hub, helping to simplify the airline’s check-in process. The news comes as […]

Dec

Dubai Airports First in the Middle East to ‘Hire’ Virtual Assistants

Dubai, UAE – December 14, 2011 – Dubai Airports has brought on board four bilingual ‘virtual assistants’ at Dubai International to communicate important travel information to the 50 million plus passengers that pass through the airport each year. The state-of-the-art digital signage solutions use the very latest in rear-projected audio visual technology to create the […]

Nov

UNIQLO NY: Putting Customer Service First with Custom-designed Tensabarrier®

UNIQLO have chosen Tensator to design a custom Tensabarrier® guidance system to help guide its customers at both of its newest locations, UNIQLO New York Fifth Avenue Global Flagship and UNIQLO New York 34th Street Flagship. The sleek, stainless steel Tensabarriers reflect the ultra chic store interior while helping guide customers easily through the checkout […]

Oct

Tensator’s Queue Survey Results are in!

You may remember that a few months ago we asked for people to take part in our queue survey. It was a great success and the results made a great read! Something that became very apparent from the results was that many people accessed social media sites with 65% of people asked admitting to updating […]

Oct

Tensator FZE at the InRetail show Dubai

Only one day to go until the eagerly awaited InRetail show at the Dubai World Trade Centre! We will be exhibiting there at stand 5C210 until Tuesday 25th October, showcasing many of our retail products that are already benefitting many retail organisations including Toys R us, New Look and Intersport. On the stand, along with […]

Oct

Virtual Assistants Land In Edinburgh

Passengers at Edinburgh Airport will now have more assistance as they travel through security in the form of two new multi-lingual virtual members of staff. Designed specifically for Edinburgh Airport, the Virtual Assistants communicate important safety and security messages to waiting passengers in English, Polish, Spanish and Italian. Using visual props and effective audio messages, […]

Oct

Social Media Jumps Into The Queue Psyche

Consumers have revealed just what they think about when they are queuing to buy goods in the nation’s shops – and for many, it’s about updating their social media accounts such as Facebook or Twitter. Leading queue management specialist Tensator commissioned a survey into the queuing habits of people across the UK, and the results […]

Oct

Tensator To Showcase Latest Queue Technology at Dubai Retail Expo

Crowd control specialist Tensator FZE will be exhibiting its market-leading range of innovative retail queue management solutions at the InRetail Show 2011 in Dubai in October. Visitors to the stand (5C210) will see how Tensator has helped retailers across the globe improve customer journeys by speeding customer flow, reducing waiting times and improving their operational […]

Oct

Tensator Delivers Queue Management System To The Post Office

The customer journey is being further enhanced at selected Post Office branches across the UK with the introduction of queue management systems from leading manufacturer and supplier, Tensator. As part of branch layout trials, Tensator has installed a variety of queuing solutions throughout the UK’s Post Office branch network, including Farringdon, Airdrie, Portadown, Kirkcaldy, Weston […]

Sep

Come and visit our stand at the InRetail show in Dubai 22nd – 25th October

Tensator is exhibiting at the InRetail show in Dubai 22nd – 25th October! We would love to speak to you if you are attending the show and would welcome you to come and visit us at stand 5C210 to view our products, have a demo or even just to have a chat. We will be […]

Sep

How much are walk-aways costing your business?

How much are walk-aways costing your business? In a recent survey carried out by Tensator 97% of people admitted to walking away from a queue. Did you know that we can deliver a 96% reduction in walk-aways? We have a tool on our website which, with 3 easy pieces of information, can calculate in seconds […]

Aug

Tensator’s Rollabarrier features in new Inbetweeners movie

Tensator’s Rollabarrier has been spotted in the newly released Inbetweeners movie! The film took a huge £2.5 million on the day of its first UK screening and is a follow up to the successful TV series of the same name. The Rollabarrier features at Luton Airport in the film as the characters go on holiday […]

Aug

Tensator And Arriva Put Safety First

Arriva, one of Europe’s largest bus operators, has enhanced its safety measures, with the introduction of free standing high-visibility barriers and retractable wall-mounted units from world-leading queue management specialist, Tensator. Tensator has helped improve visual safety protection by installing high-visibility retractable webbing barriers around vehicle inspection pits throughout Arriva’s UK-wide bus depot network. The safety […]

Jul

Tensator’s Virtual Assistants Arrive At Bristol Airport

Leading queue management and digital signage solutions provider, Tensator, has deployed three of its next-generation Virtual Assistants at Bristol Airport. The installation comes as part of a series of initiatives aimed at simplifying the security process and improving the passenger journey through the airport. Custom-designed for Bristol Airport, Tensator’s Virtual Assistants use state-of-the-art audio visual-technology […]

Jul

Tensator Supports World’s Largest Charity Hospital Ship

Leading queue management solutions provider, Tensator, has donated access control products to the international charity Mercy Ships which offers free medical care and humanitarian aid to some of the world’s poorest people. Tensator, world leader of queue management solutions, produces a large range of crowd control, access control solutions, in-queue merchandising, electronic call forward, media […]

Jul

The English and their queues

“An Englishman, even if he is alone, forms an orderly queue of one” George Mikes, Author Whether its queuing at 5 o’clock in the morning for a sale at Next, queuing for hours for the new ride at Thorpe Park or simply queuing at the Post Office, we English are known for our love of […]

Jul

Fans begin queuing to see their favourite stars at the world premier of the final Harry Potter film, 2 days before the event!

Avid Harry Potter fans from all around the world started queuing in Trafalgar Square for the movie on Tuesday, a shocking 2 days before the event. The film, Harry Potter and the Deathly Hallows Part II, is the last of the popular series so is it any wonder people are already waiting for it? And […]

Jul

Duane Reade First US Drug Store Chain with a Tensator Virtual Assistant

Next Gen Customizable Digital Signage Tensator Virtual Assistant Solution Wows Customers. Manhattan, N.Y. – July 6, 2011 – Duane Reade, New York City’s largest drug store chain in partnership with Lawrence, a Tensator Group Company – and world leader in queue management solutions, today unveiled at the company’s grand opening of its Wall Street megastore, […]

Jun

Tensator Launches Next-Generation Virtual Assistant

Next-generation digital signage that uses the latest in holographic imaging has been officially launched by leading queue management solutions provider Tensator. Utilising state-of-the-art audio visual-technology, the customisable Virtual Assistant creates the illusion of a real person by rear-projecting a video image onto a shaped acrylic screen. The unique advertising and instructional platform can convey any […]

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