Tensator Blog & Latest News

Jul

5 Tips To Manage People Queuing Outdoors

Why is preparing for people queuing outdoors important? Managing people queuing outdoors can be a challenge for any business. Especially when there are large crowds. If visitors are queuing for an event in busy venues, or waiting in line to go on a ride at a crowded theme park, managing your queue is crucial to […]

May

Event Signage: More Than One Direction

Why is event signage important for your venue? Well, when the world is a stage, first impressions are crucial. Your welcome signage could be the first thing an attendee sees as they walk in. It should be eye-catching and relevant to deliver the maximum impact. Otherwise, your visitors may difficulty finding their intended location. Implemented […]

Apr

Highlight Hazards with Safety Barriers and NightView™ Webbing

Safety barriers with reflective NightView™ webbing can help highlight potential hazards when visibility is low. As the sun sets, and darkness engulfs the workplace, you can find well-lit areas become transformed into potentially hazardous areas. These areas can quickly become problematic. The risk of injury to drivers, staff, and visitors increases drastically at night, or […]

Jan

How Can Airport Technology Help Your Queues?

Airport technology could be the key to tackling the long queues in peak seasons. As the aviation industry prepares for 2023, the causes of the long airport queues seen last summer should be looked at. Across the world, airports and airlines struggled to handle the bounce-back in passenger numbers due to insufficient staff numbers. Unfortunately, […]

Dec

5 Ways to Improve Retail Holiday Shopping Experiences

Holiday shopping is in full swing, and there’s less than a month left of Q4. The busiest time of the year for retail is upon us and this period can really make or break a year. A good sales performance here can potentially rescue a poor beginning to the year. Alternatively, not meeting sales expectations […]

Nov

How To Improve An In-Store Customer Experience

Post-pandemic, the customer experience underwent a seismic transformation. From regular in-store shopping to online ordering, consumers entered a more digital world. Now the restrictions are lifted, the retail, hospitality, and event industries can expect their first proper holiday season in years. Customers and visitors are returning to brick-and-mortar shops and venues. Luckily, the world has […]

Oct

How To Boost Impulse Buying In Your Business

According to a survey made by The Integer Group, 9 out of 10 shoppers will impulse buy something which isn’t on their list going into a store. This number may seem unusually high at first, but upon inspection it makes a lot of sense. After all, which shopper among us hasn’t given in to temptation […]

Oct

The Value of a Positive Customer Journey in Q4

Between January 1st and September 30th, crowds and are normally manageable by your store staff. Customer journey management is easy even with the occasional peak, like Valentine’s Day or the weekend after a national holiday. These spikes in visitor traffic are normally expected and usually there are measures in place to handle the temporary increase. […]

Sep

4 wayfinding signage solutions for event venues

Large crowds and big events usually go hand-in-hand. Use effective signage and wayfinding solutions to ensure positive visitor experiences. You wouldn’t want your venue to become infamous for a poor customer experience. Using signage in a queue space will help unlock a normally untapped stream of revenue generation. Occupied time is preferable to unoccupied time: […]

Aug

Ultimate Guide to queuing barriers 2022

Estimated reading time: 8 minutes Welcome to our ultimate guide on queuing barriers, designed to help you find the right barrier for your company or organisation. Inventors of the original retractable queue barriers At Tensator, we are the inventors of the original retractable barrier. Our barrier systems allow you to enhance your space with one […]

Jul

Signage and Wayfinding Solutions – A Queuevolution

Signage and Wayfinding Solutions – A Queuevolution Promotional and wayfinding signage is essential to any business. From stadium signage designed to improve visitor wayfinding, to totem signage which can highlight information at the beginning, middle, and end of queues. By utilising wayfinding and business signage, you can display clear messages to pedestrians to speed up […]

Jul

Wrest Park Visitor Centre uses Tensabarrier® Posts

Tensabarrier® Barriers – how visitor attractions use them to ease visitor flow

Estimated reading time: 10 minutes The Met Office is predicting ‘warmer-than-average’ conditions for the time of year over the next few months, meaning we could be in for a glorious (and even an Indian) summer. In fact, at the time of writing, I can see that the sun is shining and the temperature is nudging […]

Jul

7 COSTLY PROBLEMS YOU’LL FACE AFTER PURCHASING CHEAP QUEUE BARRIERS

Estimated reading time: 11 minutes Buying cheap queue barriers always seems like a good idea at the time. After all, it’s just a queuing barrier, why would you want to spend any more money than you have to? Well… The snags you hit after you buy cheap queue barrier systems or retractable queue barriers lead […]

Jun

Keeping Pedestrians Safe using Event Barriers At Sporting Events in 2022

Estimated reading time: 7 minutes Significant disruption The COVID‐19 pandemic has resulted in the most significant disruption to the world’s sporting calendar since the Second World War, with numerous sports events canceled or postponed across the world. Rules have now been relaxed Now, the rules have now been relaxed, with Wales being the last of […]

Jun

Manage Airport Hazards and Risks To Keep Passengers Safe

Manage Airport Hazards and Risks with Tensator® Products Minimising the number of airport hazards and risks for passengers and staff is vital in airports. Identifying the types of hazards in a location is crucial to maintaining airport safety and security. But what is a hazard? Hazards in a workplace or a domestic location can range […]

Nov

5 Ways To Make A Winter Queue Management System

Is your queue management system prepared for the Winter? As the leaves begin to drop and Autumn turns to Winter, the temperature will drop and the days get shorter. The holidays are fast approaching, which means more people are going to be out celebrating with friends and family. If you run a hospitality venue or […]

Oct

How to increase foot traffic in retail and boost sales this Black Friday

Estimated reading time: 7 minutes This year’s Black Friday, which falls on 26 November, is likely to be the first major test of the recovery in the Retail sector since the pandemic. Despite being a mainly American notion, it has become a firmly established event in the retail calendar in many countries around the world […]

Sep

woman using self-checkout in supermarket

Are self‐checkouts a win for the customer or the retailer?

Self‐checkouts are clearly all about giving customers more choice, speed and convenience while reducing queuing times and staff hours. Additionally, they reduce the potential for human error by calculating change automatically. Some studies show not all shoppers like them, either because they find automated tills confusing, or because they prefer interacting with a real person. […]

Sep

Tensator is now ISO 9001 certified

Leading the customer journey since 1881 through innovative queue management solutions, Tensator has been awarded with ISO accreditation 9001 in quality management systems (QMS), Tensator’s third accreditation to date. For any organisation to be successful it must ensure it operates efficiently and delivers quality products or services to its customers. At Tensator we are committed […]

Mar

How to successfully implement a retractable barrier system

You know effective queue management is one of your business’ fundamentals. Successfully implementing a retractable barrier system can improve safety, ease your customers’ ‘queue anxiety, speed up throughput and get your cash registers ringing. But what is the best way to attack this strategy? Here at Tensator, our expertise goes further than manufacturing world-class queue […]

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