A single line queue has been proven to be the fairest and fastest way to process customers – they are served in the order they arrive. Incorporate a Tensator single line electronic queuing system into your environment and not only will it increase your queue flow, but also your staff efficiencies and your profits.
Tensator was the first company to bring a single line queue into a grocery environment coupled with its eQ™ SLQ auto call forward technology, transforming the way shoppers queue and allowing for 25% more customers to be served an hour – so what are you waiting for, why not see how we can help you?
Through a well organised single line queue and eQ™ call forward technology, we make your customers queuing experience a pleasant one. By improving queue flow, wait time and speed, as well as keeping clients informed of wait time within the queue combined with media, we have been able to almost eradicate walkways from clients – in turn increasing your profits.
With the utilisation of eQ™ call forward technology we have mastered the art of reducing client wait times and exceeding their expectations. By directing customers quickly and efficiently to the correct service desk, we can speed queue flow as they are served quicker and more efficiently.
Queuing customers are a captive audience, so when media is put in the queue on our eQ™ call forward technology and then coupled with our in-queue merchandising systems – we can instantly boost your impulse purchases within the queue.
Automatic call forward systems ensure that staff are always fully utilised and service positions are constantly filled and customers guided correctly. It also helps you plan your labour more efficiently and ensure staffing levels are maintained at busy times.
Tensator’s SLQ 4.0 manual call forward technology is the ideal solution to make your single line queue more efficient and profitable.
Tensator SLQ 4.0 auto call forward technology automates the process of the next customer being called forward to improve queue flow.
Learn more about how Tensator helped a large retailer in the US to provide a solution that increased efficiency and revenue through deploying an electronic queuing system.
We understand each business, their requirements and goals are different. With our extensive knowledge and expertise we can help achieve your aims. Complete the form below with your enquiry and we will be in touch.
Tensator® solutions are used across the world in many different environments and for a multitude of applications. Their strength, quality and versatility means their purpose can range from a queuing system, a crowd control aid, a signage solution or a safety barrier.
Why is preparing for people queuing outdoors important? Managing people queuing outdoors can be a challenge for any business. Especially when there are large crowds. If visitors are queuing for an event in busy venues, or waiting in line to go on a ride at a crowded theme park, managing your queue is crucial to […]
Read more
Why is event signage important for your venue? Well, when the world is a stage, first impressions are crucial. Your welcome signage could be the first thing an attendee sees as they walk in. It should be eye-catching and relevant to deliver the maximum impact. Otherwise, your visitors may difficulty finding their intended location. Implemented […]
Read more
Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.
© 2024 Tensator
