The customer journey is being further enhanced at selected Post Office branches across the UK with the introduction of queue management systems from leading manufacturer and supplier, Tensator.
As part of branch layout trials, Tensator has installed a variety of queuing solutions throughout the UK’s Post Office branch network, including Farringdon, Airdrie, Portadown, Kirkcaldy, Weston Favell, Northampton and Manchester Piccadilly. The products installed vary in each location depending on footfall, square footage and individual branch requirements. Popular choices include retractable webbing Tensabarrier posts, fixed beam Tensaguide systems with signage, In-Queue Merchandising solutions, electronic queuing SLQ1000 and SLQ2000 call forward systems and stamp retention units.
Hayley Thomson, business development manager at Tensator, comments: “The Post Office is the country’s largest retail branch network so we’ve developed a clear product offering to help boost impulse sales in the queue, as well as enable the streamlining of retail areas and the creation of open plan counters to enhance the customer journey.”
To request a product flyer and fax back form, please call +44 (0) 1908 684600, or to view Tensator’s full product portfolio, please visit www.tensator.com. Alternatively, follow Tensator on Twitter @Tensator for regular updates and industry insights.