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London Luton Airport Introduces Two New Staff Members: “Holly” and “Graham”

31
Jan
manual call forward queuing

At 11am today, London Luton Airport and Tensator hosted a press conference to announce the launch of “Holly” and “Graham”, Tensator’s Virtual Assistants.
As part of a series of initiatives aimed at simplifying the security process and improving the experience for passengers, London Luton Airport has today become the first airport in the world to introduce holographic announcers. These will be employed to communicate important security messages as passengers pass from check-in to the departure lounge.

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About Tensator Group

Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.

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