5 Ways To Make A Winter Queue Management System

manual call forward queuing

Is your queue management system prepared for the Winter? As the leaves begin to drop and Autumn turns to Winter, the temperature will drop and the days get shorter. The holidays are fast approaching, which means more people are going to be out celebrating with friends and family.

If you run a hospitality venue or retail premises, you’ll be aware that getting customers to queue up outside in the cold and dark is rather different to lining people up when it’s warm and sunny. We also know that many places, especially busy and popular ones, still operate using ‘traffic‐light’ systems, so standing in line remains part of post‐pandemic life.

This style of queue management system is likely to remain the same in nightclubs and similar after-dark venues. During our first holiday party period since before the pandemic, many event venues can a busy party season in the run-up to the end of the year.

However, customers may still feel uncomfortable visiting stores, bars, clubs and restaurants. Despite the vaccination rates increasing and the easing of restrictions. COVID aside, as the weather turns colder the usual coughs, sneezes, and flu return. Sometimes with a vengeance. It is now crucial you create an environment in which people feel safe in your queue system. Inside or outdoors, standing in line needs to be done right.

Get it wrong and you risk customers taking their business to one where they feel safe and protected. For instance, a competitor with an efficient queue system.

A good queue management system is vital so you don’t keep people waiting longer in the cold longer than needed.

The average person in a queue considers 9 minutes too long to wait.

Improve Winter Queue Systems with Tensator®

1) Hand Sanitiser Unit

hand sanitiser unit

Hand Sanitiser Unit

Having this stuff, well, to hand, always makes the customer feel safer. Our Hand Sanitiser Unit is an easy way to prevent cross contamination in your queue system.

We offer a range of dispenser products, including ‘no touch’, lightweight and portable solutions which can be easily mounted on top of any Tensabarrier®.

The unit can be easily be refilled with any hand sanitiser brand saving you money, and easy clean drip tray catches any unwanted dripping onto the floor. The units can also be incorporated in any location within your venue in addition to your queue.

Our automatic non-touch hand sanitizers are just £72.09 when you buy direct our extended Black Friday offer. Plus you’ll get next working day delivery Monday to Thursdays.

2) Merchandising Impulse Bowl

tensator merchandising bowl

Tensabarrier Merchandising Impulse Display Bowl

This can go on top of any regular Tensabarrier® or In‐Queue merchandising system, with the bowl fitting on securely.

Designed to boost impulse purchases in your business, you can fill them with wipes and tissues for customers to pick up before they reach the checkout. Alternatively, you can fill them with small items or sweets to thank visitors for waiting.

Manufactured from durable polycarbonate plastic, they easily resist the higher numbers of customers found during the peak period. It is also clear, ensuring customers see any bright packaging or branded artwork on the merchandise.

Adapting the merchandise found in these bowls to accommodate shifting customer needs is a simple way to ensure impulse buying is maintained even during the colder months.

Our Tenastor Merchandising Bowls are available from £39.00 when you buy direct from our online shop. Order between Monday to Thursday for free next working day delivery.

3) Post-Top Signage Holder

tensabarrier a4 post top sign holder

A4 Post Top Sign Holder

The Tensabarrier® A4 Sign Holders fit to the top of any Tensabarrier® and features a removable clear acrylic pocket. This simple signage solution is compatible with any Tensabarrier® post. Use this product to instantly inform, communicate, or promote to your customers.

Utilising signage within a queue system is ideal for aiding with customer navigation within your premises. For example, if a queue is established for a particular type of customer, you can use dedicated messaging within the sing holder to ensure customers go to the correct queues.

When needed, remove and move the post-top sign holder to another Tensabarrier® post if needed. It is suitable for a wide range of environments, and also available in an A3 format if you prefer larger signage.

Our Tensabarrier® Sign Holders are available from £36.09 when you buy direct with our extended Black Friday offer. Plus you’ll get next working day delivery Monday to Thursdays.

4) NightView™ Webbing

tensator night view webbing for a queue system

Faculty Post and NightView™ Webbing

Highly visible even in poor light, this is reflective webbing boosts visual safety in a wide variety of applications, indoors and outside. Designed to increase visibility in poor light, two strips of reflective material are directly woven into the webbing.

NightView Webbing™ can be used to cordon off potential hazards, or to define safe traffic routes between a road and pavement. This way, the pedestrian area is clearly marked to help prevent any accidents. What’s more, you can add this webbing to different types of Tensabarrier® posts to improve safety in different after-dark areas.

Secure outside queue systems and create safer working environments with the worlds first interwoven reflective webbing. Find out more about NightView Webbing™ here.

5) Café Barrier Banners

café barriers

Tensator® Café Barrier Banner

For a resilient and efficient outdoor queue management system, consider using café barriers as a potential solution. Tensator café banners are easy to assembly for a quick set up, and then easy to dismantle for fast storage. For improved brand awareness, you can also customise the banner itself to feature branding or messaging.

The café banners are manufactured using a hard wearing dye print. Designed for longevity, the print won’t scratch or deteriorate over time. Useful for a long-term queue system solution.

Alternatively, you can use café barriers as saleable advertising space. Using your queue system to improve customer reach through signage solutions can be an easy benefit to your business or your partners. 

The Original Tensabarrier® Twin Pack

Establish an instant queue system for your business with our Tensabarrier® Retractable Barrier Twin Pack. A Tensator online shop exclusive pack, you can save money on market leading Tensabarrier® posts.

Tensabarrier Twin Pack with Universal Base

Tensabarrier Retractable Barrier Twin Pack

The world’s first retractable barrier, the Tensabarrier® post has been refined and defined over decades of design. After you order the Twin Pack, you can quickly set up the barrier system quickly to reap the benefits found in our Tensabarrier® products.

  • Innovative braking system which slows down belt retraction.
  • Equipped with a Universal Base to maximise accessibility on the premises.
  • Manufactured from high-quality steel to provide the most durable barrier on the market.

Suitable with all Tensabarrier accessories, such as post-top sign holders and merchandise bowls, you can use the Tensabarrier® posts to set up efficient queue systems in many sectors. Including hospitality, retail, and tourism.

Order direct from the people who invented the first retractable barrier.

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Is your queue winter-ready?

The growth of online shopping has put an unexpected amount of emphasis on the physical shopping experience. During the colder months, a bad shopping experience can be exacerbated. If the weather is cold, dark, and wet, potential shoppers could already be in a negative mindset.

Adapt your queue management system to proactively accommodate your customer needs. The holiday shopping season is already chaotic.

Ensure your business doesn’t add to the chaos.

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