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WE ARE

INVENTORS

Creators of the world's best selling retractable barrier, Tensabarrier®

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WE ARE

PROFITABILITY

Tensator’s In-queue merchandising and InQ-TV® combined can boost impulse sales by 150%

home-innovation
WE ARE

INNOVATION

Tensator® combined high definition audio with cutting edge projection and film technologies to create the Tensator Virtual Assistant

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WE ARE

QUALITY

Tensator designs queue layouts and consults on maximising passenger flow through the world’s largest and busiest airports

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WE ARE

SAFETY

Health & safety solutions that can easily be deployed to create effective protection in hazardous areas

home-accessibility
WE ARE

ACCESSIBILITY

Tensator’s world-famous Tensabarrier® features the lowest leading edge base on the market, allowing accessibility for all

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WE ARE

EFFICIENCY

An electronic queue management system allows you to serve up to 25% more customers per hour - speeding customers through checkouts faster

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TENSATOR QUEUE MANAGEMENT SYSTEMS & CROWD CONTROL SOLUTIONS

At Tensator, we understand all businesses are different and no one solution can meet your objectives. That’s why we listen to your requirements to create a bespoke queue management solution for your application. Our solutions not only create efficiencies, but increase profitability, create a safer environment and enhance customer experience.

Queue Management Solutions

Our solutions have been developed over a number of years to set an industry standard of quality and function. This experience allows us to continually develop our product portfolio and meet the ever-changing requirements of our clients.

tensabarrier

TENSABARRIER®

The industry leading queue management product. Whether you want to manage your queuing space, or cordon off access to a restricted area, it will meet your needs.
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post and rope

LAWRENCE® ROPE & POST

With over a century of manufacturing history and finest quality design, the Lawernce Post and Rope Stanchions are the perfect classic accompaniment to your queue.
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electronic queuing

ELECTRONIC QUEUING - eQ™

Single line Electronic Call Forward systems provide fairness by serving customers in order and increases staff efficiency by keeping service positions busy and distributing waiting customers evenly.
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digital signage

DIGITAL SIGNAGE

Digital screens capture up to 400% more views than static displays and reduce perceived waiting times by up to 35%. Our digital signage options present an ideal opportunity for an additional revenue stream in the queue from third party advertising, and maximise your customer engagement.
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micam protection

TENSATOR MICAM PROTECTION - TMP

Tensator Micam Protection is an ASIAD compliant panelling system that provides a blast-resistant, anti-graffiti wall panelling solution for security and convenience.
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safety solutions

SAFETY SOLUTIONS

Our selection of safety products help Health and Safety Managers protect assets, meet safety and building regulations and improve safety in the work place with clearly defined routes, restricted access to dangerous areas and identification of potential hazards before they cause harm.
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access control solutions

ACCESS CONTROL

Our Access Control solutions include a range of intelligent automatic and manual gates and a sleek and sturdy Fixed Rail system. These can be used in conjunction with your existing installations or can be customised according to your requirements.
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in-queue merchandising

IN-QUEUE MERCHANDISING

A highly adaptable, modular, point-of-sale (POS) system designed specifically for placement in queuing environments to capture last minute purchase revenues.
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Custom & Bespoke Solutions

Depending on your requirements, you may need something specific for your needs. Whether you need printed webbing complete with your own branding or a completely new, bespoke product, our team can work with you to design a unique solution to meet your requirements.

 

Competitive Advantage

Increased Brand Awareness

Unique Designs

Collaborative Innovation

Long-Term Savings

Real-World Testing

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Suited to your Sector

Each industry sector is driven by different goals and requirements, and therefore our solution offering must be adaptable to deliver value. We design our products with versatility in mind, which is why they are used in a multitude of applications across the world and offer key functions in those businesses including efficiency, profitability and safety.

queue management

Airports

Tensator offers a range of solutions for airport operators and airlines to ensure a safe, efficient and organised travel experience for all.

queue management for transport

Transport

Bolster labour operations, maintain a smooth passenger journey and uphold safety standards with solutions from Tensator.

retail queue management

Retail

Tensator can improve your customer’s journey through the front end of your store. Driving additional revenues and improving customer efficiencies.

queue management

Health & Safety

Tensator understands it’s imperative to maintain safe workplaces and provide safety solutions that allow users to reduce work-related injuries.

queue management software

Finance

Retool your locations for modern consumers whilst streamlining their overall in-branch experience, making it operationally efficient.

queue management systems

Leisure & Tourism

Tensator has options to control and easily direct pedestrian traffic and make your guests’ experience safe and efficient.

sport queue management

Sport

Raise spectator expectations by ensuring faster waiting lines, traditional and digital signage that improves large footfall efficiency.

hospitality queue management

Hospitality

Tensator helps hospitality clients navigate the ever-changing customer experience landscape with solutions that streamline routine practices.

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Get in Touch

We differentiate ourselves by our consultative and collaborative approach. We believe that ‘one size’ doesn’t fit all and work with our clients to find the right solutions. We have found with our extensive knowledge as market leaders, that this process delivers the optimal product for the client, and allows for expansion and refinement.

If you need want to get in touch, just complete the form below and a member of our team will contact you.

Our Clients

Tensator® solutions are used across the world in many different environments and for a multitude of applications. Their strength, quality and versatility means their purpose can range from a queuing system, a crowd control aid, a signage solution or a safety barrier.

queue management

5 Tips To Manage People Queuing Outdoors

Why is preparing for people queuing outdoors important? Managing people queuing outdoors can be a challenge for any business. Especially when there are large crowds. If visitors are queuing for an event in busy venues, or waiting in line to go on a ride at a crowded theme park, managing your queue is crucial to […]

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queue management

Event Signage: More Than One Direction

Why is event signage important for your venue? Well, when the world is a stage, first impressions are crucial. Your welcome signage could be the first thing an attendee sees as they walk in. It should be eye-catching and relevant to deliver the maximum impact. Otherwise, your visitors may difficulty finding their intended location. Implemented […]

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About Tensator Group

Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.

BSI Accreditation



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UK Headquarters and Showroom:
Tensator Limited
Danbury Court, Linford Wood
Milton Keynes, Bucks, MK14 6TS, UK

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